- Steven Cravotta
- Posts
- This is how top apps manipulate you into giving 5 stars
This is how top apps manipulate you into giving 5 stars
Hey there,
Imagine a restaurant asking for a review right after serving you a delicious appetizer.
You're hyped, the food is great, and you happily leave 5 stars.
Now imagine that same restaurant waits until after you see the $200 bill to ask for a review.
Suddenly you're focused on the price and you leave 3 stars saying "Overpriced."
Same food, same experience, but different timing.
Your app ratings work exactly the same way.
Ratings below 4.0 kill your conversion rate and anything above 4.5 gets downloaded constantly because high ratings signal trust.
Users scroll the App Store, see your app, check the stars, and bounce immediately without ever finding out how good it actually is.
But here's what most founders don't know: the apps with 4.8-star ratings aren't better apps.
It’s about WHEN you ask for the rating.
Here's what the winning apps do differently:
They ask for ratings during onboarding, before the paywall.
Take CalAI as an example because they have this dialed in perfectly.
They walk you through a long questionnaire where you customize your experience, set your goals, and build your plan.
You're spending 3+ minutes in the app and you're emotionally invested at this point.
Then, right before they show you the paywall, they hit you with a custom rating screen.
And it works because you're still emotionally invested.
You're not annoyed about spending money, still hyped about getting started, so you're far more inclined to leave a good rating.
That's why CalAI has a 4.8-star rating with thousands of reviews.
The timing changes everything.
I learned this too late and lost thousands of ratings on my last app Puff Count.
Peace,
Steven